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Hotel Survey Reveals Most-Valued Amenities

Free wifi and complimentary breakfast have emerged as the most important hotel amenities among guests in a new survey.

Apr 10, 2014 | By AFPRelaxnews

wifi hotel

Free wifi and complimentary breakfast have emerged as the most important hotel amenities among guests in a new survey.

When 1,000 travelers from around the world were asked in a Hotels.com poll to rank 33 different amenities in order of importance, the ability to stay connected was deemed the most important in-room amenity, while free breakfast was the most sought-after overall hotel service.

After free connectivity, guests also ranked a bathroom with a shower and room size as priorities when it comes to in-room amenities.

Meanwhile, as free wifi has become increasingly standardized in response to consumer demand, hotels are trying to woo guests with other premium services including high-end coffee machines and concierge iPad services.

Here are the Top overall hotel amenities:

  1. Complimentary breakfast
  2. Restaurant
  3. Internet/Free wifi
  4. Free parking
  5. 24-hour front desk
  6. Smoke-free hotel
  7. Swimming pool
  8. Bar
  9. Air conditioning
  10. Coffee, tea lobby

Top in-room hotel amenities

  1. Free wifi
  2. Bathroom with shower
  3. Room size
  4. TV system
  5. Air conditioning
  6. Coffee, tea
  7. Non-smoking rooms
  8. Premium bedding
  9. Daily housekeeping
  10. Mattress type

 
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