Hotel Survey Reveals Most-Valued Amenities
Free wifi and complimentary breakfast have emerged as the most important hotel amenities among guests in a new survey.
Free wifi and complimentary breakfast have emerged as the most important hotel amenities among guests in a new survey.
When 1,000 travelers from around the world were asked in a Hotels.com poll to rank 33 different amenities in order of importance, the ability to stay connected was deemed the most important in-room amenity, while free breakfast was the most sought-after overall hotel service.
After free connectivity, guests also ranked a bathroom with a shower and room size as priorities when it comes to in-room amenities.
Meanwhile, as free wifi has become increasingly standardized in response to consumer demand, hotels are trying to woo guests with other premium services including high-end coffee machines and concierge iPad services.
Here are the Top overall hotel amenities:
- Complimentary breakfast
- Restaurant
- Internet/Free wifi
- Free parking
- 24-hour front desk
- Smoke-free hotel
- Swimming pool
- Bar
- Air conditioning
- Coffee, tea lobby
Top in-room hotel amenities
- Free wifi
- Bathroom with shower
- Room size
- TV system
- Air conditioning
- Coffee, tea
- Non-smoking rooms
- Premium bedding
- Daily housekeeping
- Mattress type